1300 655 365
CONTACT US
1300 655 365
CONTACT US
1300 655 365
CONTACT US
The Paul-Tec Security Group owns and operates its own monitoring centre - specialising in RealGuard 'event activated' remote video guarding, tracking and response.
Independent ASIAL certification to Australian Standard 2201.2.A1 is your guarantee of structural and redundant systems compliance, and assured conformity with stringent staff training and ongoing performance measures mandated by the Australian Standard.
Why monitor your alarm system?
Back-to-base monitoring is a key element for anyone seeking serious security protection, with insurers often requiring this level of coverage as a compliance necessity. When a monitored security detector activates at your premises, the alarm panel automatically calls the monitoring centre in a matter of seconds as well as sounding local sirens. Trained personnel quickly follow agreed Standard Operating Procedures (SOP’s) to verify if the alarm is valid, and if there's any doubt can immediately dispatch security patrols or other responding personnel.
You literally have trained Operators capable of watching over you and your property anytime 24 hours a day, 365 days a year from our wholly owned certified monitoring centre.
iMonitor
Paul-Tec’s patented iMonitor solution sends any alarm directly through to your mobile phone, and provided you are able to respond there is no further involvement by Paul-Tec. If however you are unable to respond for any reason, then the alarm will revert to Paul-Tec operators to action in compliance with your agreed response procedures. So iMonitor facilitates a highly affordable monitoring solution for medium risk situations where cost efficiency is paramount.

Call us anytime to discuss how Paul-Tec’s patented iMonitor technology can work for you.
CONTACT US
Automated Monitoring
Intruder Alarms
A priority SMS message is sent to you momentarily after your alarm activates messages are forwarded within seconds of receipt to listed emergency contacts, either sequentially or simultaneously depending on your SOP’s. If listed contacts fail to confirm SMS receipt Read More
‘Late to Close’ Alarms
Anyone listed as an after-hours emergency business contact will agree there is nothing worse than getting home only to be phoned by the monitoring centre to say that their business alarm has not been set! Most monitoring centres have to work through long ‘late to close notifications’ (LTC) lists Read More
Emergency alarms
Panic, Hold Up or Medical alarms of course are always handled by operators personally and immediately at top of any queue.
And for customers with higher security risk profiles, you are now able to upgrade your Paul-Tec security monitoring to RealGuard live video guarding.
CONTACT US
The RealGuard brand is wholly owned by the Paul-Tec Security Group, which has specialised in securing ‘high security risk’ sites since 1977.

National Head Office:

Unit 12, 14 Boden Road Seven Hills NSW 2147

Phone:

Sales/Admin 1300 652 700
24/7 Monitoring Centre (ROC)
1300 655 365

Email Us

CONTACT US

PAUL-TEC (ASIA PACIFIC) SDN BHD
202001027055 (1383375-U)

Level 30, The Gardens North Tower, Lingkaran Syed Putra, Kuala Lumpur, 59200 Malaysia.
Manager: Jacey Wong

Malaysia phone:

+603 2035 9238
© 2023 Paul Tec Security Group. All Rights Reserved.

Paul-Tec Australia Pty LTD ABN 52 071 004 129 M/L 405190412

‘Late to Close’ Alarms

Anyone listed as an after-hours emergency business contact will agree there is nothing worse than getting home only to be phoned by the monitoring centre to say that their business alarm has not been set! Most monitoring centres have to work through long ‘late to close notifications’ (LTC) lists, phoning when time allows and often with several hours delay. Paul-Tec’s unique monitoring platform, however, sends out SMS messages to listed emergency contacts within minutes of your normal expected business closing time, a much better solution.

Intruder Alarms

A priority SMS message is sent to you momentarily after your alarm activates messages are forwarded within seconds of receipt to listed emergency contacts, either sequentially or simultaneously depending on your SOP’s. If listed contacts fail to confirm SMS receipt, or confirm that they want Paul-Tec operators to manage the alarm response (by pushing a button on their mobile phone), then our operators will follow through to action your SOP’s to event resolution. The same automated SMS contact sequence is also available for other classifications of less critical alarms such as mains power fail, low standby battery, partial seal, industrial alarms

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